Refund Policy

At Mumbai-ya Tapri, we want you to enjoy your purchase. This Refund Policy explains your rights and our approach to refunds and returns, in line with Australian Consumer Law. This policy applies to purchases made through our website: https://www.mumbaiyatapri.com/

Your rights under Australian Consumer Law:

Under Australian Consumer Law, you are entitled to a repair, replacement or refund if a product: is faulty or defective; is not as described; is not fit for its intended purpose. Nothing in this policy limits or excludes your rights under Australian Consumer Law.

Change of mind:

If you change your mind, we may offer a refund or exchange at our discretion, provided that: the item is unused, unopened and in its original condition; you contact us within a reasonable time after purchase; you can provide proof of purchase.

How to request a return or refund:

To request a return or refund, please contact us with:

- your order number or proof of purchase and photos

- a brief description of the issue

We will assess each request on a case-by-case basis and respond as quickly as possible.

Refunds:

If a refund is approved then refunds will be processed using the original payment method where possible, and please allow a reasonable time for the refund to appear in your account, depending on your payment provider

Shipping costs:

Original shipping costs are generally non-refundable unless the item is faulty or the refund is required under Australian Consumer Law.

If you have any questions about returns or refunds, please contact us:

Email: info@mumbaiyatapri.com